How to Manage Your Team’s Productivity

According to Jim Harter, Ph.D., a thought leader and coauthor of the book, Wellbeing at Work, only half of the employees know what’s expected of them at work. To make matters worse, some managers have no clue about their job description.

This is a sad state of affairs, and it results in low productivity at work, which eventually affects the organization’s bottom line. If this sounds familiar to you as a business leader, you might be asking yourself how do you manage your team’s productivity.

The answer lies in effectively managing your team members’ productivity. Sadly, the problem of low productivity at work has been around for a while. But thanks to digitization, the curve is flattening. So, before jumping to the solutions, let’s take a look at the history. 

Workplace Productivity over the Years

According to the McKinsey Global Institute report, ‘Solving the Productivity puzzle,’ the decline in labor productivity growth in the US and Europe dates back to the 1960s. This was after the 1960s Boom. Sadly, the decline continued in the 1990s and early 2000s, thanks to the global financial crisis that happened around this time.

Over the years, productivity growth at workplaces has been struggling to rise. Because of digitization, the declining growth only fell by 0.5% between 2010 and 2014. This is a remarkable improvement compared to the 2.4% rate of decline ten years ago.

Currently, it is anticipated that labor productivity growth should rise to 2% per year. However, this can only come to be if organizations adapt to technology and use it properly. Therefore, the critical questions remain: what’s affecting your labor productivity, and how can decision-makers like you bring the change?

Factors Affecting Teams' Productivity

Several factors come into play to influence teams’ productivity levels. Therefore, we’d like to categorize them into two—internal and external factors. By internal factors, we mean the things that are personal and non-work related. And by external factors, we mean everything that comes about from the work environment. 

Stress from home, illness of all types, and financial constraints qualify as internal factors affecting your team members’ productivity. On the other hand, external factors include work area stress and encompass things like colleague and management relationships and working conditions.

Think about it – if your team members are not at peace, there’s no way their productivity levels can go higher. Therefore, if you value your organization’s success (which we know you do), it would be best to look out for the team through your effective leadership. But how?

Tips for Managing Your Team's Productivity

Below are 4 simple strategies for managing your teams’ productivity effectively. 

1. Establish Clear Evaluation Metrics

The first step to success is setting a clear foundation. By this, we mean coming up with clear goals and metrics for evaluation. By all means, your goals should be SMART—Specific, Measurable, Achievable, Realistic, and Timely.

For example, your goal may be increasing the lead acquisition rate. The evaluation metrics for this goal can be bound by quality (qualified leads) and Quantity (number of leads acquired). To certify the objective of the smart goal, you can bind it by time.

When this is clear for everyone, tracking progress and success will feel like a walk in the park. Besides, if you want to increase efficiency, sit with your team and develop the goals and evaluation metrics together. 

2. Team Building, Support, and Regular Training

One of your many objectives should be empowering your team members through coaching and training. They won’t be able to meet the changing targets with antiquated skills in their toolboxes. For example, today, digitization of processes is the order of the day. Therefore, it would be best if all your team members regularly received upskilling tools to discharge their duties successfully and keep up to date. 

The bottom line is to equip your team with everything they need to realize the organization’s goals, even when the goalpost is constantly moving. With the proper support from their leaders, you can help increase their productivity.

3. Encourage Positive Relations amongst Colleagues and the Managerial Department

Fostering positive relations amongst team members goes a long way in helping you increase labor productivity. When there’s more empathy and understanding with few negative disagreements, there’s nothing that can stop you from establishing a strong team.

Your team members should feel free to come to you at any time whenever they have something to share. And you should feel empowered to maintain an open line of vertical communication in your organization.

4. Evaluate Results and Performance Based on the set KPIs

After setting up your organization’s goals and evaluation metrics, the next thing you want to do is evaluate your results based on the key performance indicators (KPIs). Without an evaluation, you can’t know for sure if you’re on the right track or not. 

Managing Productivity with Business Coaching

Managing productivity for your organization can be simple and effective when you have an established plan and clear goals, KPIs, and teamwork. Most importantly, you can achieve all these effortlessly with the right business coaching. 

If you’re wondering how to go about it, this is where Sounding Board Inc. comes in handy. With our AI-powered platform, we can help you manage your teams’ productivity through impactful business coaching for leaders. So, feel free to request a demo here and get to learn how our coaching platform works.

Subscribe to Our

Stay up to date with new releases, features, how-tos, leadership tips, and more. (Don’t worry, we won’t flood your inbox or share your address.)

We Develop The World's Most Impactful Leaders

Sounding Board offers virtual and scalable enterprise learning solutions that are flexible enough to adapt to rapidly changing work environments. Powered by behavioral science and core leadership capabilities, our proven coaching methodology drives measurable business impact.

Niall MacGearailt

SVP of Finance
Niall MacGearailt leads Sounding Board’s finance division as the SVP of Finance and Operations. Niall earned a solid track record of improving P&L and operational expense management for leading companies such as Whirlpool, Logitech, Avaya and most recently Soraa, where he prepared the business for acquisition by leading hi-tech lighting company, Ecosense. In his role, he is responsible for building and leading the finance & relevant operations functions for the company.

Ron Buell

VP of Engineering
Ron Buell is the VP of Engineering at Sounding Board and an accomplished software professional with extensive experience in leadership, software engineering, project management, and product management. Ron has led the development of highly scalable systems and applications across a variety of technologies for companies including OpenFeint (acquired by GREE), Rdio (acquired by Pandora), Lyris Technologies, and Lotus/IBM Software Group. In his role at Sounding Board, Buell is responsible for all engineering efforts in developing, deploying, and maintaining the enterprise software platform and team for the company.

Tommy Perkins


Tommy is at his best helping clients think through complex challenges in order to create a positive impact on their organizations. He thrives when interacting with others whether helping his team succeed or working with clients to build long-term partnerships. He has extensive experience consulting with organizations on driving their employee experience, guiding organizations through change, and working to ensure organizations are moving the needle when it comes to their results.

Most recently, Tommy was a Client Services Leader overseeing some of GP’s most prized accounts on a global level. His responsibilities included overall client growth strategy, retention, and satisfaction. He represented all of GP Strategies’ major business lines including leadership, coaching, and engagement, digital transformation, outsourced services, and technology implementation solutions.

Before GP Strategies, Tommy spent several years with TTEC Digital (formerly rogenSI) where he led the sales team,  eventually becoming the regional Learning & Performance practice leader for North America. While managing the P&L and sales team he also led the largest global relationship for the firm (Deloitte Globally). During his time at TTEC, he focused on delivering blended learning solutions that incorporate technology and hands-on training. Before TTEC Digital, he spent several years dedicated to strength-based leadership disrupting the business landscape regarding performance management and employee engagement with thought leader Marcus Buckingham at The Marcus Buckingham Company / TMBC (now ADP).

Tommy has had the privilege of working with some of the most well-known global brands in professional services, retail, technology, and healthcare including Deloitte, Facebook, Microsoft, Bank of America, Novartis, Gap Inc., lululemon, and Intel. Several projects he led for Deloitte were Global GNPS, New Partner Pivot, NextGen Partner Program Deloitte China, Present to Win, the RPM project on performance management, and Unconscious Bias.

Tommy holds a BS in Health Sciences from Texas A&M University, and an MBA from Universidad del CEMA.

Drive hiring, retention, engagement, and DEI initiatives with Sounding Board’s leadership coaching solution

Sounding Board is the first leadership development platform that combines technology to scale with world-class coaches – empowering companies to solve urgent people-problems and gain a long-term talent advantage.

Join our coaching team

Our expert coaches combine top notch coaching, business acumen and organizational savvy to truly become your leadership “Sounding Board”. Sounding Board coaches are all industry certified and strongly vetted going through a 3 step qualification process and receiving ongoing supervision and development.

Lori Mazan

Co-Founder & CCO Sounding Board, Inc.
Lori Mazan is the Co-Founder and Chief Coaching Officer of Sounding Board, the preeminent global leadership development enterprise platform changing the face of leadership development through innovative technology for leaders at all levels of an organization. Lori is a seasoned executive coach who has guided hundreds of corporate executives through 1:1 coaching focused on business outcomes and developing critical leadership skills. Client companies advanced by Lori’s expertise include Fortune titans such as Chevron and Sprint as well as high growth and public companies like Intellikine, and Tapjoy, plus 10XGenomics, which became a public company in 2019 while top executives worked with Lori and the Sounding Board team.
Lori has spent the last 25 years coaching C-Suite executives to leadership excellence. Many of those public and private company CEO’s expressed that they would have liked this caliber of coaching earlier in their careers. Inspired by these experiences, Lori joined with Christine to launch Sounding Board as a feedback-driven, cloud-based leadership coaching platform that could maintain best-in-class leadership coaching while lowering costs to make it affordable and scalable for leaders at every level of their careers.
Before founding Sounding Board, Lori received her Masters’ in Adult Educational Psychology/Counseling from the University of San Francisco and a Bachelors’ in Psychology from the University of Virginia. Lori is an educator and has spent over 10 years as a professor of social psychology and group dynamics while acting as the interim Dean of Students at Holy Names University, She is certified by the industry’s gold standard, the Coaches Training Institute, and is a founding member of the Genentech Preferred Network of Coaches. Sounding Board is one of <3% of sole female founded startups receiving venture funding. In 2019 Sounding Board was selected as 1 of 7 startups (out of 100+ applicants) as part of SAP’s HR tech cohort, a group that represents the rising stars of the next-gen HR ecosystem.

Christine Tao

Co-Founder & CEO Sounding Board, Inc.
Christine Tao is the co-founder & CEO at Sounding Board, a Silicon Valley startup redefining how organizations are developing their leaders. Her extraordinarily rapid career growth to executive management in the media, mobile and tech sectors of Silicon Valley became her inspiration for founding Sounding Board. As she began to manage larger teams and be responsible for growing revenues, it became clear that she needed a “sounding board” to coach her on the development of her leadership skills. That’s where her Sounding Board co-founder, Lori Mazan came on the scene. A seasoned executive coach focused on leadership development, Lori coached Christine on real-world leadership skills that had a direct impact on business outcomes. Based on her positive and impactful experience with leadership development, Christine was driven to make leadership development coaching accessible to people at all levels of the organization.
Christine advises several startups, is a budding angel investor and is also a Tory Burch Foundation Fellow, a foundation dedicated to investing in the success and sustainability of women entrepreneurs.
Prior to co-founding Sounding Board, Christine was a Senior Vice President of Developer Relations at Tapjoy, a venture-backed, leading mobile advertising & publishing network. She led the growth of Tapjoy’s publisher advertising business from 0 to over $100 million in revenues in less than 3 years. Prior to that she led e-commerce partnerships and strategy at YouTube. Christine holds an MBA in Marketing & Operations from Wharton and a BA in Business Administration from UC Berkeley.